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Terms & Conditions

Welcome to Wing Star Trade INC. These Terms & Conditions constitute the entire agreement between you and Wing Star Trade INC ("we", "us", "our") governing your use of this website and any products or services purchased through it. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please provide accurate and current information and notify us immediately of any unauthorized use.

3. Orders & Payment

  • Product availability, prices and promotions are subject to change without notice. An order is accepted only when we send a written order confirmation.
  • We accept Visa, MasterCard, American Express, PayPal, Apple Pay and Google Pay. Payment terms for wholesale orders are set out in the applicable purchase contract.
  • Personalized or custom products are made to order; please review your customization details carefully before checkout.

4. Pricing & Taxes

All prices are shown in US dollars and, unless otherwise stated, exclude sales tax, duties and other government charges, which are the responsibility of the purchaser.

5. Product Use & Pet Safety

Our accessories are designed for companion pets under proper supervision. Do not leave any collar, bandana, harness or tag on an unattended pet. Always check fit regularly — you should be able to slip two fingers comfortably under a collar. It is the owner's responsibility to ensure each product is suitable and safe for their pet.

6. Intellectual Property

All content on this website — including designs, graphics, text, logos and product photography — is the property of Wing Star Trade INC or its licensors and is protected by applicable intellectual property laws. It may not be reproduced or used without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Wing Star Trade INC shall not be liable for any indirect, incidental or consequential damages arising from the use of, or inability to use, this website or its products. Our aggregate liability shall not exceed the amount actually paid for the order in question.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware and applicable United States federal law. Any dispute shall first be addressed through good-faith negotiation; if unresolved, either party may pursue remedies in a court of competent jurisdiction.

9. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.