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Questions about sizing, an order, or a wholesale partnership? We'd love to hear from you — our team replies within 1 business day.
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- Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
What to Include When You Write
To help us respond as quickly as possible: for order or return questions, please include your order number; for sizing questions, your pet's neck or chest measurement; for wholesale inquiries, your business name and contact details.
We answer every message within 24–48 business hours. For urgent matters during business hours, calling is the fastest way to reach us.